1. Introduction

Bill Martin Magic ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our booking system, client portal, and communications.

2. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and mailing address
Event Details: Date, time, venue, event type, and special requirements for your event
Payment Information: Payment is processed through Stripe; we do not store credit card numbers
Contract Information: Signature data, signer name, email, and IP address for legal validity
Communication Records: Emails, phone call logs, and messages exchanged with us
Account Information: Login credentials for our client portal

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our entertainment services
Process bookings, contracts, and payments
Communicate with you about your events and our services
Send confirmation emails, reminders, and follow-up communications
Respond to your inquiries and provide customer support
Comply with legal obligations and protect our legal rights

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third-party services that help us operate our business (payment processing via Stripe, email delivery, hosting)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights (US Privacy Laws)

Depending on your state of residence (California, Virginia, Colorado, Connecticut, Utah), you may have the following rights:

Right to Know: Request information about the personal data we collect about you
Right to Access: Request a copy of your personal data
Right to Delete: Request deletion of your personal data (subject to legal retention requirements)
Right to Correct: Request correction of inaccurate personal data
Right to Opt-Out: We do not sell personal information, so this right does not apply

To exercise these rights, please contact us at privacy@billmartinmagic.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking and contract records are retained for 7 years for tax and legal compliance purposes.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit (HTTPS) and at rest
Row-level security controls on our database
Secure payment processing through PCI-compliant Stripe
Access controls limiting who can view your information

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We may use analytics tools to understand how visitors use our website. You can control cookie preferences through your browser settings.

9. International Users (GDPR Notice)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data includes contract performance (fulfilling your booking), legitimate interests (improving our services), and consent (where applicable). Contact us to exercise your rights.

10. Children's Privacy

Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Bill Martin Magic

Email: privacy@billmartinmagic.com